When Wifi networks fail in a hotel, complaints stack up at the reception desk almost immediately and before you know it your hotel has been condemned as a WiFi blackspot on Trip Advisor. There are quite a few reasons why WiFi networks fail, but below you’ll see some of the most common.
1. Big Powerful Antennae
Most WiFi systems are designed around sophisticated and powerful antennae covering sections of a hotel. One of the (many) problems with this type of design is that if one access point should stop functioning, lots of guests are affected.
Compare this with the “One Access Point per Room” WiFi Mundo Coaxial Solution, which was designed for hotels. In this system if one access point fails, then the two neighbouring access points in adjacent rooms detect the problem and increase their power accordingly to compensate. The correction is automatic and happens within a few seconds and no guests feel the effect.
2. Tiny Weak Antennae
Wearable technology normally uses WiFi to make a connection, yet the new wave of watches, wristbands and other smart devices have lower power antennae. This makes it increasingly difficult for them to communicate through even thin walls and other obstructions. Already hotels are starting to see complaints arising from this issue, and the only true solution is placing an access point in each room.
3. Dummy Networks
When a WiFi network access point becomes disconnected from its network, it continues to broadcast the network name that it was attached to. A user sees this dummy network as available, tries to connect but can’t. Where access points are connected by radio, for example in a mesh, this reason why WiFi networks fail is much more common than anyone would care to admit.
WiFi Mundo Coaxial access points have an inbuilt failsafe to prevent this happening. If for any reason an access point loses contact with its converter, the WiFi signal turns off immediately.
4. Radio Backhaul
Probably the most critical part of any hotel WiFi network is the backhaul, which delivers the network to all of the access points. Due to the cost and inconvenience of laying network cable to every access point, this vital connection is very often a radio link. Radio links like this occupy the same airspace as every other WiFi device, and are equally prone to all the same problems. Needless to say, backhaul connectivity is an important reason why WiFi networks fail.
Coaxial cable based networks provide a rugged, reliable and high performance backhaul to each WiFi network access access point in a WiFi Mundo system. A cabled backhaul is more stable than any radio network, a fact which no network technician will argue with.
5. Support Failure
Normal WiFi Network Systems are general purpose tools designed to be able to adapt to a number of different environments. When a hotel user calls for support, tracking down their device involves asking them their mac address, or trying to pin them down from the AP they are connected to, or you might be able to access the authentication system to work out their mac from their registration… And all the while the user is impatiently waiting, getting frustrated and angry.
With WiFi Mundo, you don’t have to be a computer whizz to find out what’s happening. You can find all a user’s devices by asking their name. Or room number. And then you can see all the information you need about their connection quality, history, download, upload and lots more. All within a click or two, ensuring that the hotel guest gets a quick solution.
WiFi Networks Fail No More!
WiFi Networks fail for a variety of reasons but all of them can be solved by choosing the right network. WiFi Mundo Coaxial Network Solutions are the common sense answer to almost all the problems experienced in a modern hotel WiFi network.